CUSTOMER CARE
Hello!
My name is Nancy, i am the Founder and Owner of Cherie Coco Boutique. I would love to hear from you what you love and what we can inprove! Please feel free to contact us at anytime and we will be happy to help! Thank you for being a customer!
All questions will be answered within 24 hours- for a faster reply please call us!
Have any questions or concerns?
We’re always ready to help!
Call us at
(704) 754-5531
or send us an email to:
RETURNS
Returns & Exchanges
If you are not satisfied with your order for any reason, we will accept the return of full-priced items that are in new, unused condition, with original tags attached and when accompanied by an original Cherie COCO receipt/invoice or gift receipt. Returned items must not be washed, worn or altered.
Credit for your returned item(s) will be refunded back to your account in the same form of payment in which it was received. The credit should appear on your next statement. You will receive an email confirming the completion of return processing.
You have two options for returning/exchanging merchandise purchased online: by mail or in store. All returns/exchanges of online orders, whether by mail or in store, must be returned within 15 days from the day the order was shipped.
FINAL SALE ITEMS:
We do not accept returns or exchanges of items purchased on sale at any time. All swimwear, underwear, altered or custom-made merchandise and sale items are considered Final Sale.
FAQ
Do you provide International delivery?
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How do I return an item?
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What is your returns policy?
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How do I track my order?
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How can I contact your couriers?
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What are your delivery options?
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